Systems Support Manager needed in Indianapolis, IN
Role Description:
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Experience with Interactive Intelligence
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Call Center Design, CIC, Dialer, Handlers, and Administration
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Hardware Analysis and Troubleshooting
Required Skills:
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Voice Architecture
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VoiceXML
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Windows
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Interaction Center
Preferred Skills:
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Understanding of ININ platform
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MS SQL
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Background in software integrations
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Direct call center experience
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Understanding of business processes
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Dept. of Ed Security Clearance Level is a major plus
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Interactive Intelligence certifications are a plus
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Experience with call center for collections applications
Length: 6+ months (chance to extend)
Feel free to contact me at mpeterson@theoris.com (you can attach your resume and preferred rate) or call 317-968-9844 if you’re interested in learning more details






